IT Supporter/ IT Service Desk Employee (m/f/d)

Information Technology
Berlin
July 30, 2025
Full Time
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Job Description

For our locations in Berlin Mitte, Berlin Marzahn, and Potsdam, we are  currently seeking a full -time (40-hour) IT Supporter/IT Service Desk Employee (m/f/d) .

Your advantages – benefits and more

  • Perspective: A permanent full-time position (40 hours) offers you diverse training and career prospects in a rapidly developing industry.
  • Worthwhile: Look forward to an attractive compensation package with 13 monthly salaries, a monthly benefits budget, and voluntary special payments such as vacation pay.
  • Time for you: 30 days of vacation, plus Christmas Eve and New Year’s Eve off, and special leave for certain occasions.
  • Work-life balance: Flexible options for adapting your working hours to your personal life phase and situation through flexitime, parental leave, part-time parental leave, bridge part-time work, and more.
  • And many other extras: company pension plans, JobRad, workation, continuing education opportunities, employee discounts on shopping, leisure, travel, contracts, events, and much more – with us, you benefit from many advantages.

Your tasks – what awaits you

  • You are the first-level contact for our employees and our customers regarding IT problems.
  • You will provide on-site and remote support with IT inquiries and technical challenges at our Berlin Mitte, Berlin Marzahn, and Potsdam locations. Your primary work location will be in Berlin Mitte.
  • You support the integration of new technologies and the implementation of IT projects.
  • You are responsible for maintaining the IT infrastructure at your locations.
  • Your diverse range of tasks is rounded off by the documentation and inventory of IT end devices.

Your profile – what you bring with you

Are you tech-savvy and experienced in helping with IT problems? Then join us! Career changers with some professional experience as IT Supporters (m/f/d) are also welcome. 

  • You have successfully completed vocational training in the IT field.
  • You have excellent general IT knowledge, particularly in the Microsoft environment, and a genuine passion for solution-oriented IT concepts.
  • You are characterized by a high degree of service and customer orientation.
  • You work reliably, team-oriented and independently.
  • You have very good German skills (min. C1) and English skills.
  • You are willing to travel between the locations in Berlin and Potsdam to provide on-site support as needed.

Have we piqued your interest?

Then convince us with your meaningful application, including your salary expectations and your starting date, via our online form.
 
We look forward to seeing you!
Your contact person is Thorsten Waschul (+49 (0) 160 90816745).